Privacy Policy

Last updated: September 2026

Outsellence ("Outsellence", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request information about our services, or otherwise interact with Outsellence.

1. Who We Are

Outsellence is a business-to-business sales outsourcing and customer support service provider operating from Tbilisi, Georgia.

  • Legal entity: Jobia35 LLC
  • Company Identification Number: 404728265
  • Registered in: Georgia, Tbilisi
  • Email: contact@outsellence.com

2. Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name and surname
  • Company name and position
  • Business email address
  • Telephone number
  • Information submitted through website contact forms
  • Information contained in emails or other communications with us
  • Information relating to your interest in our services
  • IP address, browser type, device information, and website usage information
  • Cookie and analytics information, where applicable

We generally provide services to businesses and primarily process business contact information.

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and contact requests
  • Provide information about our services
  • Prepare proposals and discuss potential business relationships
  • Provide and manage contracted services
  • Communicate with existing and prospective clients
  • Improve our website and services
  • Maintain security and prevent misuse
  • Meet legal, regulatory, accounting, and contractual obligations
  • Conduct legitimate B2B sales and marketing activities where permitted by applicable law

4. Legal Basis for Processing

Where applicable data-protection law requires a legal basis, we may process personal information based on:

  • Your consent
  • Steps necessary to enter into or perform a contract
  • Our legitimate business interests, provided those interests do not override applicable rights and freedoms
  • Compliance with legal obligations

The appropriate legal basis depends on the circumstances and nature of the processing.

5. B2B Marketing Communications

We may contact business representatives regarding services that we reasonably believe may be relevant to their organization, subject to applicable law.

Where required, we will obtain consent before sending marketing communications.

You may ask us to stop sending marketing communications at any time by contacting us at info@outsellence.com or by using an unsubscribe mechanism where one is provided.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand visitor activity, improve performance, and measure marketing effectiveness.

Where required by applicable law, non-essential cookies will only be used after appropriate consent has been obtained.

Additional information may be provided through our website's cookie notice or cookie settings.

7. Sharing Personal Information

We do not sell personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, including providers of:

  • Website hosting and infrastructure
  • Business email and communications
  • CRM and sales systems
  • Analytics
  • Accounting and professional services
  • IT and security services

These providers may process information on our behalf according to their contractual obligations and applicable law.

We may also disclose information when required by law or where reasonably necessary to protect our legal rights.

8. International Data Transfers

Because Outsellence operates from Georgia and may work with clients and service providers in other countries, personal information may be transferred internationally.

Where applicable law requires safeguards for international transfers, we take appropriate measures designed to ensure that such transfers are made lawfully and that personal information receives an appropriate level of protection.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, accounting, security, and legal requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

10. Data Security

We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission or electronic storage can guarantee absolute security.

11. Your Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information in certain circumstances
  • Request restriction of processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable

To exercise an applicable right, contact us at info@outsellence.com.

We may need to verify your identity before processing certain requests.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, or applicable legal requirements.

The current version will be published on this page together with its latest revision date.